Frequently asked questions
If you don’t find your answer here, call (800) 252-6887 or contact customer service.
Ordering
Order online, or call (800) 252-6887 and a person will take your order over the phone. If you’d rather talk it through before you buy, call for that too.
Yes. Call us, tell us what you want or read us the item numbers, and we’ll take it from there. Nothing about ordering by phone has changed.
No. You can order without an account. Creating one just makes reordering faster next time.
Call us as soon as you can, and we’ll fix it.
We do. Anthony Orchards pecans are available for wholesale and private-label accounts, for bulk orders, or for grocery, retail, and convenience shelves. Start on the wholesale page.
Products & About Us
Yes. Leonard Farms Pecan Store became Anthony Orchards: same family, same recipes, same people making your order, with a new name on the tin. Your favorites are all here.
Ranch Oak has a new home at Anthony Orchards, and the meats haven’t changed. Everything from ranchoak.com now lives here, on the Ranch Oak page.
Yes. The recipes have been developed, tested, and refined for decades. New name, same family recipes.
A Texas family food gift company, four generations in the pecan business, previously known as Leonard Farms Pecans. We develop the recipes and make the chocolate, candied, and roasted pecans ourselves in Granbury, Texas. Read our story.
Our products contain tree nuts, and our chocolate products contain milk and soy. Every product page lists its full ingredient and allergen statement.
Yes, Anthony Orchards’ nut products are Kosher-certified.
For the best flavor and maximum quality, enjoy your order as soon as you can. Typically our customers can't resist eating it all right away, but in case you need to keep it fresh longer, we recommend the following:
- Pecans (shelled and in-shell): Store up to 2 years in airtight bags in your freezer.
- Chocolate-covered nuts: Store up to 1 year in airtight bags in your refrigerator.
- Candied pecans and nuts: Store up to 1 year in airtight bags in your freezer.
- Roasted nuts: These don’t keep as long and are best eaten soon after they arrive.
Yes. That is called bloom, a cosmetic mark from temperature swings. The chocolate and the pecans underneath are fine.
See our recommended storage guideline to reduce bloom.
If your order arrived melted rather than bloomed, call us.
Remove the wrapper and netting, wrap the turkey tightly in foil, set it in a pan, and warm it in a 300 degree oven for two hours. It’s already fully cooked, so you’re only warming it. It’s just as good served cold.
Shipping & payment
Any order can upgrade to UPS 3 Day Select or UPS 2nd Day Air at checkout. These are priced by weight and distance, and you’ll see the cost before you pay. Free shipping applies to ground only.
Ranch Oak smoked meats ship frozen in an insulated cooler with a gel ice pack. They ship only on Mondays and Tuesdays, so they never sit in a truck over a weekend.
Ground shipping is available to Alabama, Arkansas, Kansas, Louisiana, Mississippi, Missouri, Oklahoma and Texas.
Everywhere else, smoked meats ship UPS 2nd Day Air or UPS 3 Day Select so they arrive cold.
The shipping options follow the meat. Outside the eight states eligible for ground shipping for meat*, that means the whole order ships 2nd Day or 3 Day, and ground isn’t offered.
*AL, AR, KS, LA, MO, MS, OK, TX
In warm months, chocolatey products ship in a cooler with cold packs, which adds to the shipping cost. We’ll tell you before we add it. Bring the box inside as soon as it arrives.
Monday–Friday, 8am–5pm. Online shopping is available 24/7. Call (800) 252-6887.
We ship via USPS or UPS and pick an economical method. UPS does not deliver to PO Boxes; those go USPS.
Call us at (800) 252-6887 for a shipping quote before you order.
Pick a later ship date at checkout, and we’ll hold your order until then. It’s handy for holiday gifts.
Orders received after December 15 may not arrive before Christmas. We will continue to ship after that date at your request.
Orders received after December 15 may not arrive before Christmas. We will still ship after that date at your request.
American Express, Mastercard, Visa, and Discover, plus the payment methods shown at checkout.
We charge the card when we process the order for shipment.
Gifting
Yes. Tell us what you want the card to say, and we’ll handle it. See Gifting.
No. Your recipient never sees a price or receipt. Your name is on the gift card. The box shows our name on the lid. If you personalize your gift order, your name and logo are on the tin.
Our team can help you deliver to your entire gift list. Call us, tell us where to send your large order, and we’ll set it up over the phone. See Gifting.
Custom lids are available for large orders. Call our team with your count, and we’ll build it: your logo or family name on every lid.
Yes and we've been doing this for many years. We’ve shipped thousands of separate packages for a single customer. Send us your list, dates, and budget, and one person will own your order from quote through delivery. Start with gifting.
Call us and let us know. If anything isn’t right, we make it right. We always have.
Come see us. Our retail store is located right outside of Ft. Worth, Texas. We’re open all year long, Wednesday–Saturday, from 10 AM–5 PM.
In November and December we're open Mon–Sat 9:30–5:30, Sun noon–5
9516 E Hwy 377 Business, Cresson, TX 76035
Still have a question?
Send a message and we’ll help.
6831 Headquarters Circle, Granbury, TX 76049
Phone number: (800) 252-6887